FAQs

What does it mean to do a program ‘on your own’ versus ‘as a group’?

The content for each program is divided into days, so that you can complete the program in manageable chunks, and feel a sense of progress as you go along.

We encourage you to add a comment as you complete each day’s assigned activity. We’ve found that ‘checking in’ like this helps you to stay motivated, to feel accountable, and to really enjoy the program.

There are two ways you can complete the program.

1. On your own

You can log in to your account, click on the program dashboard, head to Day #1 and get going as soon as you’re ready.

Read the day’s content, complete the task, and leave your comment. We read the comments and are there to provide encouragement and support and answer questions.

Then do the same on Day #2, Day #3, etc.

You can also sign up to receive daily reminder emails from your program dashboard.

2. As a group

Each year we announce a Program Schedule of dates.

On these dates, people can complete the program on the same dates as others, as a group. This creates a fun feeling of support and community, as people share replies and support with one another in the comments.

We also post reminders on Facebook and in our e-newsletter.

How are the programs accessed?

All our programs are available online. They can be accessed anytime and from anywhere with an internet connection, using your computer, smartphone, or tablet.

When you purchase a program or become a Premium Subscriber you create an account with a username and password.

You access each day’s content from the program dashboard, via your your MY ACCOUNT page, using your username and password.

What if I made a purchase on the old store?

Accessing Your Old Account

You can still access your old account and materials.

Product Purchases

If you purchased any products or packs on the old store, you can access your old store account and downloads here.

Design Your Life Program

If you subscribed to the Design Your Life membership program, you can log in here.

Pack Purchasers – Customer Love Policy

If you purchased a Pack on our old store in the last 12 months, then in line with our Customer Love Policy, we’ll upgrade you to Premium Subscription status.

Packs include:

  • Premium Pack
  • Complete Suite
  • Ultimate Pack
  • The Works! Pack
  • Design Your Life Membership.

Depending on the Pack you purchased, you’ll receive Premium Subscription status for up to three years.

If you purchased a Pack more than 12 months ago, then we’ll offer you a Premium Subscription discount.

As a Premium Subscriber you receive every current product, as well as every new product released during your Premium Subscription membership.

Simply contact Customer Support with your Pack order details.

What is an interactive PDF?

Many of our products are interactive PDFs, which means you can enter text, save, print, search, edit and re-use.

The following video gives an introduction to the interactive features:

What is your Customer Love policy?

From time to time we change products and offerings.

But we aim to never disadvantage existing customers.

If we change an offering we will upgrade you so that you are at least as well off, or better off.

Please contact Customer Support for more information.

When will I receive my product?

All our products are downloadable PDFs.

You receive an email confirmation within minutes of your purchase.

The email contains a link to your account page, from where you can instantly download your product to your Mac or PC.

You don’t need any special software.

To use our products we recommend you instal the latest version of the free Adobe Reader.

Download Adobe Reader Download the free Adobe PDF Reader

Do I need a Paypal account?

You do not need a Paypal account. You can make your purchase using Paypal or a credit card.

Paypal is our payment gateway, so payments are processed via the secure Paypal system.

If you wish to use a credit card, select the credit card option when you proceed through the checkout:

Select the Credit Card option

Then fill in your credit card details:

Use your Credit Card details

Are the forums still available?

Because our community is most active on the blog and on the Get Organized Wizard Facebook page, we’re now focusing more on those areas.

We are now in the process of shutting down the forums.

Do the products work on Macs?

All our products are downloadable PDFs, which are easily viewed on PCs and Macs.
You don’t need any special software.

To use our products we recommend you instal the latest version of the free Adobe Reader.

Download Adobe Reader Download the free Adobe PDF Reader

Can I upgrade to a Premium Subscription?

If you’ve previously made a purchase from Get Organized Wizard then you can upgrade to a Premium Subscription.  

Email helpdesk@getorganizedwizard.com with your order details and we’ll provide you with an upgrade coupon.